Technical Support, Billing Issues and General Enquiries
Please visit our support page and create a new support ticket.
Please report copyright infringement by submitting the relevant information.
Mailing AddressFILEFACTORY CLOUD STORAGE LIMITED
1301 Bank of America Tower
Suite 1536, 12 Harcourt Road
Central Hong Kong
Tel: (852) 3589 3310
Fax: (852) 2115 9818
Please note - we do not provide phone support. Please create a new support ticket for all types of assistance.